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Everything You Need to Know About Your Japanese BBQ
Can I use a charcoal Japanese BBQ indoors?

No. Charcoal produces carbon monoxide and must never be used inside a home, garage, tent or any enclosed or partially enclosed area. Use the grill outdoors in a well-ventilated location, away from doors, windows and combustible materials

Which type of fuel should I use?

Only use the fuel specified for your particular grill. Charcoal models should be used with suitable barbecue charcoal, while grill plates must be placed on a compatible heat source. Never improvise with an unapproved fuel.

Are charcoal and cooking accessories included?

Only the components listed on the product page are included. Charcoal, fire starters, food, utensils and certain grill accessories may need to be purchased separately.

How should I clean my Japanese BBQ?

Allow the grill to cool completely before handling it. Dispose of cold ashes safely, clean the grate after each use and avoid abrasive utensils on non-stick surfaces. Dry all metal and wooden components thoroughly before storage.

Is Japanese decor a good gift?

It is a meaningful choice for anyone interested in Japan, interior design or objects that bring more personality to everyday spaces.

Will I receive tracking?

Yes. When your parcel ships, you’ll receive a dispatch email with tracking details. You can also track anytime via our tracking page using your order number.

Will I pay customs or import fees?

For deliveries to the mainland United States, customers are generally not charged customs/import fees (rare exceptions may apply). For international orders, duties/taxes may be charged by the destination country and are the customer’s responsibility.

What is your return window?
  • Return window: You have 30 days from the day you received your order to initiate a return.
  • Condition: Items must be unused, in their original condition, and returned with the original packaging.
  • Easy returns: Our customer support team will assist you through the process.
  • Territorial scope: This return and refund policy applies to purchases made in the United States on Japanese Decor.
The estimated delivery time has expired. Where is my order?

In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, it can sometimes happen that an order is delayed in the delivery process. You can check the status of your order via the following link: Track my order

If you have not received anything 3 days after the expected delivery time, please contact us: Contact

Yuki Sato, founder of Japanese Decor, in her washitsu workroom

Hi, I'm Yuki, founder of

A room changes when one object in it is right. Not a whole Japanese interior, and nothing that needs explaining: one lantern that softens the evening light, one bowl you actually eat from, one print on a wall you walk past every day. I choose every piece myself, and I keep only the ones that still look right after a month of ordinary use.

Every order leaves here wrapped by hand, with a note. If something arrives wrong, write to me and we will put it right.

Yuki SatoFounder, Japanese Decor Yuki Sato seal