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Everything You Need to Know About Our Bento Boxes
Which bento box size should I choose?

Check the capacity and dimensions provided in the product details. Compact, single-layer bentos are suitable for snacks, lighter lunches or children, while larger and multi-tier designs provide more room for complete meals and separate dishes. Consider both your usual portion size and the space available in your bag.

Is this Japanese bento box leak-proof?

Leak resistance depends on the model. Bento boxes specifically described as leak-proof or leak-resistant include a sealed lid designed to reduce spills, but we still recommend carrying them upright. Individual compartments may not be sealed from one another, and soups or very liquid foods should only be packed when the product is explicitly designed for them.

Is this bento box microwave and dishwasher safe?

This depends on the material and construction. Only use the microwave or dishwasher when this is clearly stated in the product details. Remove the outer lid, elastic band, utensils and accessories before heating unless otherwise indicated. Wooden, bamboo and metal components must never be placed in a microwave.

How should I clean and store my bento box?

Wash the bento box after each use with mild soap, removing seals and dividers whenever possible. Allow every component to dry completely before reassembly. Wooden bento boxes should be washed quickly by hand, never soaked, and stored open until fully dry to help prevent moisture and odors.

Is Japanese decor a good gift?

It is a meaningful choice for anyone interested in Japan, interior design or objects that bring more personality to everyday spaces.

Will I receive tracking?

Yes. When your parcel ships, you’ll receive a dispatch email with tracking details. You can also track anytime via our tracking page using your order number.

Will I pay customs or import fees?

For deliveries to the mainland United States, customers are generally not charged customs/import fees (rare exceptions may apply). For international orders, duties/taxes may be charged by the destination country and are the customer’s responsibility.

What is your return window?
  • Return window: You have 30 days from the day you received your order to initiate a return.
  • Condition: Items must be unused, in their original condition, and returned with the original packaging.
  • Easy returns: Our customer support team will assist you through the process.
  • Territorial scope: This return and refund policy applies to purchases made in the United States on Japanese Decor.
The estimated delivery time has expired. Where is my order?

In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, it can sometimes happen that an order is delayed in the delivery process. You can check the status of your order via the following link: Track my order

If you have not received anything 3 days after the expected delivery time, please contact us: Contact

Yuki Sato, founder of Japanese Decor, in her washitsu workroom

Hi, I'm Yuki, founder of

A room changes when one object in it is right. Not a whole Japanese interior, and nothing that needs explaining: one lantern that softens the evening light, one bowl you actually eat from, one print on a wall you walk past every day. I choose every piece myself, and I keep only the ones that still look right after a month of ordinary use.

Every order leaves here wrapped by hand, with a note. If something arrives wrong, write to me and we will put it right.

Yuki SatoFounder, Japanese Decor Yuki Sato seal